course duration: 2 working days(16hours)
number of participants: min 5 – max 10
date: In currently we don’t set dates of public courses. If you have interest please contact us and we send you information our planned dates.
note: If more people from your company have interest in this course so we provide except public courses also inhouse course for your group directly in your company in preferential terms. For more informations please contact us on firstname.lastname@example.org
certificate: in the end of course we are doing certification test. For passing this test participant need to get min 65% right choices from 40questions in 60minute duration test. After passing this test participant get national certificate Certified Agile Service Manager(CASM)
-participant get most important knowledges through service IT lifecycle. Knowledges eg. principles, methodics: agile, leanIT, ITIL, devOps.
-to know relations between this methodics, howto combine their elements and when to use it.
This course is primarily for service IT managers, who are responsible for managing whole IT service lifecycle from design, development, testing, deployment, maintenance and support.