Agile IT service management

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course duration: 2 working days(16hours)

number of participants: min 5 – max 10

price: 470eur

date:  In currently we don’t set dates of public courses. If you have interest please contact us and we send you information our planned dates.

note: If more people from your company have interest in this course so we provide except public courses also inhouse course for your group directly in your company in preferential terms. For more informations please contact us on info@ambiso.sk

 

certificate: in the end of course we are doing certification test. For passing this test participant need to get min 65% right choices from 40questions in 60minute duration test. After passing this test participant get national certificate Certified Agile Service Manager(CASM)

What is the course content?

This course is combination of:

ITIL basic

Agile

DevOps

LeanIT

What are main benefits of this course ?


-participant get most important knowledges through service IT lifecycle. Knowledges eg. principles, methodics: agile, leanIT, ITIL, devOps.

-to know relations between this methodics, howto combine their elements and when to use it.

-practical skills

Especially for whom is the course for?

This course is primarily for service IT managers, who are responsible for managing whole IT service lifecycle from design, development, testing, deployment, maintenance and support.